Terms & Conditions

Welcome to Kuldip Medical Store! These terms and conditions outline the rules and regulations for using our website, services, and products. By accessing or using our website kuldipmedicalstore.com, you agree to comply with and be bound by these terms. Please read them carefully.

1. General Information

1.1 About Us:
Kuldip Medical Store is a healthcare provider offering medicines, medical equipment, wellness products, and healthcare services. Our mission is to prioritize your health and well-being with quality products and exceptional service.

1.2 Eligibility to Use:
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

1.3 Changes to Terms:
We reserve the right to modify these terms at any time. Changes will be effective upon posting. It is your responsibility to review these terms periodically.

2. Use of the Website

2.1 Purpose:
The website is intended for informational purposes, online purchases, and healthcare-related services. Unauthorized use is strictly prohibited.

2.2 Prohibited Activities:
When using our website, you agree not to:

• Violate any applicable laws or regulations.

• Distribute harmful content, such as viruses or malware.

• Engage in fraudulent activities.

• Infringe on intellectual property rights.

2.3 Accuracy of Information:
We strive to provide accurate and up-to-date information. However, we do not guarantee the completeness, reliability, or accuracy of the content.

3. Products and Services

3.1 Product Availability:
All products and services are subject to availability. We reserve the right to limit quantities or discontinue any product without notice.

3.2 Prescription Requirements:
Certain medications require a valid prescription. Customers must upload prescriptions as per regulatory requirements. Misuse or submission of falsified prescriptions is strictly prohibited.

3.3 Pricing:
Prices are subject to change without prior notice. We strive to ensure accurate pricing but reserve the right to correct errors in pricing.

3.4 Refunds and Returns:
For detailed information on refunds and returns, please refer to our Returns and Refunds Policy.

3.5 Third-Party Products:
We may feature products from third-party manufacturers. We are not responsible for the quality, safety, or efficacy of such products.

If your medicine is marked as NRX (narcotic), a valid prescription is mandatory. Without a prescription, you cannot purchase these medicines.

If you have placed an order and the MRP (Maximum Retail Price) of the medicine has been updated in the market, you will receive a notification or message regarding the price change.

Item prices may vary. If the price shows as ‘Not Confirmed,’ please contact us for clarification.

4. Online Orders and Payments

4.1 Order Placement:
Placing an order on our website constitutes an offer to purchase. Orders are subject to acceptance and availability.

4.2 Payment Methods:
We accept multiple payment options, including credit cards, debit cards, UPI, and net banking. All payments must be made in full before dispatch.

4.3 Order Confirmation:
You will receive an email confirmation once your order is accepted. If an order cannot be fulfilled, we will notify you promptly.

4.4 Cancellation Policy:
Orders may be canceled before dispatch. Cancellations after dispatch are not permitted.

4.5 Shipping and Delivery:
For details on shipping times and policies, please refer to our Shipping Policy.

5. User Accounts

5.1 Registration:
Users may create an account for a more personalized experience. You are responsible for maintaining the confidentiality of your login details.

5.2 Account Termination:
We reserve the right to suspend or terminate accounts for violations of these terms.

5.3 Data Privacy:
Your personal information is protected under our Privacy Policy. By creating an account, you consent to our use of your data as outlined.

6. Intellectual Property Rights

6.1 Ownership:
All content on the website, including text, images, logos, and designs, is the property of Kuldip Medical Store unless stated otherwise.

6.2 Limited License:
You may access and use the website for personal, non-commercial purposes. Unauthorized reproduction or distribution of our content is prohibited.

6.3 Trademarks:
All trademarks displayed on the website are the property of their respective owners.

7. Liability and Disclaimers

7.1 No Medical Advice:
The information provided on the website is for informational purposes only and should not replace professional medical advice. Always consult a healthcare provider for medical concerns.

7.2 Limitation of Liability:
Kuldip Medical Store is not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

7.3 Third-Party Links:
Our website may include links to third-party sites. We are not responsible for their content, privacy policies, or practices.

8. Governing Law and Jurisdiction

8.1 Applicable Law:
These terms are governed by the laws of India.

8.2 Dispute Resolution:
In case of disputes, both parties agree to attempt resolution through mutual discussions. If unresolved, disputes will be subject to the jurisdiction of the courts in [Your City/State].

9. Indemnification

You agree to indemnify and hold Kuldip Medical Store harmless from any claims, damages, or liabilities arising from your use of the website, violation of terms, or infringement of rights.

10. Promotions and Offers

10.1 Eligibility:
Promotions are subject to terms and conditions specified in individual campaigns.

10.2 Changes to Offers:
We reserve the right to modify or withdraw promotions at any time.

11. Feedback and Suggestions

11.1 User Feedback:
We welcome suggestions and feedback to improve our services. By submitting feedback, you grant us the right to use it without compensation.

11.2 Contact Us:
For inquiries, please reach out to our support team at [Contact Email] or call us at [Contact Number].

12. Miscellaneous

12.1 Force Majeure:
We are not liable for delays or failures caused by circumstances beyond our control, such as natural disasters or technical issues.

12.2 Entire Agreement:
These terms constitute the entire agreement between you and Kuldip Medical Store, superseding prior agreements.

12.3 Severability:
If any provision of these terms is deemed invalid, the remaining provisions remain in effect.

12.4 Waiver:
Failure to enforce any provision of these terms does not constitute a waiver of rights.

13. Use of Coins & Refund Policy

13.1 When you use coins to pay for your order, please note that if the order is cancelled or refunded for any reason, only 70% of the used coins will be refunded back to your wallet. The remaining 30% coins will be deducted as service and processing charges.

13.2 For example, if you used 100 coins for a purchase, and later cancel the order, only 70 coins will be returned to your account.

13.3 By using coins on your order, you agree to this refund policy.

Stay Updated

We recommend reviewing these terms periodically to stay informed of any updates. Your continued use of our website and services signifies acceptance of any changes.

Thank you for choosing Kuldip Medical Store. We are committed to providing you with the best healthcare experience.