Frequently Asked Questions

1. What is Kuldip Medical Store?
Kuldip Medical Store is a trusted provider of healthcare products and services, including prescription medications, OTC products, wellness items, home healthcare equipment, and health consultations.

2. Where is Kuldip Medical Store located?
Our physical store is located at [Store Address]. You can also visit us online at www.kuldipmedicalstore.com.

3. How can I contact Kuldip Medical Store?
You can contact us via:

• Phone: [Insert phone number]
• Email: [Insert email address]

4. Do you sell prescription medications?
Yes, we offer a wide variety of prescription medications. Simply bring in your prescription, or upload it on our website for online orders.

5. How do I place an order for prescription medications online?
Visit our website, select the “Prescription Medications” section, upload your prescription, and complete the order process with your preferred payment and delivery options.

6. Can I buy over-the-counter (OTC) products online?
Yes, we offer OTC products such as pain relievers, vitamins, and skincare items on our website.

7. Do you offer health consultations?
Yes, we provide consultations related to medication counseling, chronic disease management, wellness tips, and more.

8. How can I schedule a health consultation?
You can schedule a consultation by filling out the form on our website’s “Consultation” page or by calling us directly.

9. Do you provide home healthcare equipment?
Yes, we offer products like blood pressure monitors, wheelchairs, thermometers, and oxygen concentrators.

10. How can I order products from Kuldip Medical Store?
You can order products from our website or visit our physical store to make your purchase.

11. Do you offer free delivery?
We offer free delivery on orders above a certain amount (e.g., ₹1000). A delivery charge may apply for smaller orders.

12. How long does delivery take?
Delivery typically takes 1-3 business days, depending on your location.

13. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number to track your delivery status.

14. Do you deliver outside of [your city or country]?
Currently, we only deliver within [your city or country].

15. What payment methods do you accept?
We accept credit/debit cards, net banking, UPI, mobile wallets, and cash on delivery (COD) for select locations.

16. Is it safe to make online payments at Kuldip Medical Store?
Yes, our website is secure with SSL encryption, ensuring that your payment and personal details are protected.

17. Do you offer discounts or promotions?
Yes, we offer discounts during seasonal sales and promotions. Please check our website for the latest offers.

18. What should I do if the product I want is out of stock?
Sign up for a back-in-stock alert on our website, or contact our customer service for more information.

19. Can I return a product I purchased?
Yes, returns are accepted within [insert time frame, e.g., 14 days], provided the product is unused and in its original packaging.

20. Do you provide warranties on medical equipment?
Yes, certain medical equipment comes with a warranty. Check the product description for warranty details.

21. Do you sell organic and natural products?
Yes, we offer organic and natural products like herbal supplements, organic teas, and essential oils.

22. Can I get advice on the right supplements for my health?
Yes, our pharmacists are available to advise you on the best supplements based on your health needs.

23. How do I know if a product is suitable for my health condition?
Consult our pharmacists before purchasing products to ensure they are safe and suitable for your health condition.

24. Do you have a privacy policy?
Yes, we have a privacy policy in place to protect your personal and payment information. Please visit our Privacy Policy page for more details.

25. Can I cancel my order?
Orders can be canceled within [insert time frame, e.g., 24 hours] as long as they haven’t been shipped.

26. Are there any restrictions on purchasing certain products?
Certain products, like prescription medications, require a valid prescription. Please ensure you provide the necessary documentation.

27.What should I do if I have a prescription but can’t read or search the medicine names?

If you have a prescription but are unable to read or search for the medicine names, you can use the ‘Upload Prescription’ option available on our website or app. Once uploaded, our team will review the prescription and help you place the order or provide an estimate.

28. Can I cancel my order after placing it?

Yes, you can cancel your order after placing it, as long as it has not been dispatched. To cancel your order, contact our support team or use the cancellation option in your account order history.

Need More Help?

If you have any further questions, feel free to contact us directly. We’re here to assist you!