Privacy Policy

Effective Date: 05/08/2024

Introduction: Welcome to Kuldip Medical Store (“we”, “our”, or “us”). We value the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website www.kuldipmedicalstore.com, our online store, and our services. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Information We Collect

To provide you with the best possible service, we collect various types of information, which can be categorized as follows:

1.1 Personal Information

When you visit our website, purchase products, or interact with our services, we may ask you to provide certain personally identifiable information, such as:

• Full name
• Email address
• Phone number
• Shipping address
• Billing information
• Payment details
• Health information (if applicable for consultations or health-related services)

1.2 Non-Personal Information

We may also collect non-personally identifiable information through your interactions with our website, such as:

• IP address
• Browser type and version
• Device information
• Location information (if you have enabled location services)
• Referring website or source
• Pages visited on our site

1.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, track website performance, and provide personalized services. Cookies are small text files stored on your device to remember preferences and activities.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of the website.

2. How We Use Your Information

We use the information we collect from you to:

• Process your orders and provide the services you request.
• Personalize your experience on our website and improve the user experience.
• Send order confirmations, updates, and relevant marketing information (with your consent).
• Provide health consultations and product recommendations (if requested).
• Communicate with you regarding your account, orders, or other inquiries.
• Comply with legal obligations, including recordkeeping and regulatory requirements.
• Monitor and analyze website traffic to improve our services.
• Offer promotions, discounts, or special offers (with your consent).

3. How We Protect Your Information

We take the security of your personal information seriously and employ various security measures to ensure your data is protected from unauthorized access, alteration, or destruction. These measures include:

• Encryption: We use encryption technologies to secure sensitive data, such as payment information, during transmission.
• Access Control: We limit access to your information to authorized personnel only, who require the data to perform their job duties.
• Data Backup: We regularly back up data to prevent loss of important information.
• Secure Servers: Our website and databases are hosted on secure servers with industry-standard security protocols.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Third-Party Services

We may share your information with third-party service providers who help us with various aspects of our business operations, including:

• Payment processors for secure transactions.
• Shipping and delivery partners for order fulfillment.
• Marketing partners for targeted promotions (with your consent).
• Website analytics providers for traffic analysis and performance monitoring.

These third-party providers are only allowed to use your information for the purpose of performing services for us and are obligated to maintain confidentiality.

Additionally, our website may contain links to external sites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before sharing any personal information with them.

5. Your Data Rights and Choices

You have certain rights regarding the personal information we hold about you. These include:

5.1 Access and Correction

You may request access to the personal data we hold about you and request corrections if you believe any information is inaccurate or incomplete.

5.2 Data Deletion

You may request that we delete your personal data. Please note that we may need to retain certain data for legal, contractual, or legitimate business purposes.

5.3 Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional emails related to your orders or account.

5.4 Data Portability

If applicable, you may request a copy of your personal data in a structured, commonly used format for transfer to another service provider.

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

7. International Data Transfers

If you are located outside of our country of operation, please note that your personal data may be transferred to, processed, and stored in countries that may have different data protection laws than your country. By using our services, you consent to the transfer of your data across borders.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Information We Collect

• Personal Information: Name, email address, phone number, address, and order history when you register, place an order, or interact with our store.
• Account Activity: Purchase details, reward points usage, blog/article interaction (only for logged-in users).
• Technical Data: Device type, browser type, IP address, and cookie data to enhance your experience.

10. Use of Your Information

• To process orders and deliver your products efficiently.
• To credit reward points (coins) to your account using our loyalty system (powered by the myCred plugin).
• To enhance customer engagement by suggesting relevant blog posts, offers, and deals.

11. Cookies & Tracking

• We use cookies to understand your interaction with certain parts of the website such as product pages or blogs.
• This helps us in assigning coins where applicable and ensuring fair usage of our loyalty program.
• No cookies or trackers are used to manipulate or encourage interaction with Google Ads.

12. How We Share Your Data

• We do not sell, trade, or rent your personal data to third parties.
• Data may be shared with trusted service providers (like payment processors or delivery partners) for order fulfillment purposes.

13. Staff-Assisted Orders and Engagement

• In case of offline purchases, our store staff may create or manage your account with your consent to help you participate in our online rewards system.
• These actions are strictly based on genuine customer activity and are tracked accordingly.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us using the following details:

Kuldip Medical Store
Email: [insert email address]
Phone: [insert phone number]
Website: www.kuldipmedicalstore.com

15. Compliance with Google AdSense Policies

This Privacy Policy is designed to comply with Google AdSense’s policies regarding user data collection and privacy. We adhere to the following practices:

• Use of Cookies: We inform users about the use of cookies and tracking technologies on our site.
• Third-Party Advertising: We may use third-party advertising partners, such as Google AdSense, to display ads on our website. These third parties may use cookies to serve ads based on your prior visits to our website or other sites on the internet.
• Opting Out of Personalized Ads: You can opt out of personalized ads by visiting Google Ad Settings. Alternatively, you may use the opt-out tools provided by other third-party vendors.

By following this Privacy Policy, we ensure compliance with relevant laws and Google AdSense guidelines, thus providing a safe environment for our users and advertisers.

Conclusion

At Kuldip Medical Store, we are committed to safeguarding your privacy and providing a transparent and trustworthy experience. We value your trust and are dedicated to protecting your personal information. Please contact us if you have any questions or concerns regarding our Privacy Policy.